Frequently Asked Questions – 100 Miami Luxury Rentals

At 100 Miami, delivering an unforgettable day on the water is our passion. Below, we answer the most common questions regarding your yacht experience, preparation, and expectations when booking with us.

👥 Can I bring more than 13 people in my group?

No. According to U.S. Coast Guard regulations, private yacht charters are limited to 12 guests plus the charterer. If your group exceeds 13, we can coordinate multiple yachts. Contact us for custom options.

⏰ Why isn’t my preferred departure time available?

This typically means the selected yacht is already booked or the requested time does not align with our charter windows. Standard weekend and holiday departure times:

• 2–6 hours: 9 AM, 10 AM, 11 AM, or after 3 PM

• 7 hours: between 9 AM and 2 PM

• 8 hours: between 9 AM and 1 PM

📍 Where do the yachts depart from?

Most of our yachts depart from the Miami River, South Beach, or Downtown Miami. The exact location will be provided in your confirmation email.

🪪 Do I need to bring ID and the card used for booking?

Yes. You must present the same card used for booking and a matching government-issued photo ID.

👨‍✈️ How do I select the captain?

Once your booking is confirmed, you’ll receive a list of certified captains to choose from, subject to availability.

💳 How do I make the final payment?

Final payment must be completed before departure. Payment deadlines:

• Yachts < 70 ft: 48 business hours before departure

• Yachts 70–100 ft: 72 business hours before departure

• Yachts > 100 ft / multi-day / over $10,000: 5 business days before departure

Accepted methods: Zelle, bank transfer, credit card (for payments under $3,000).

We do not accept split payments, prepaid cards, virtual cards without printed info, checks, or money orders.

🍽️ Can I bring my own food and drinks?

Yes, except for red wine or other staining beverages. We also offer personalized catering upon request.

🌧️ What happens if there’s bad weather on the day of the charter?

If severe weather is determined by the captain, you may reschedule at no charge or receive a full refund within 15 business days.

Note: Light rain or overcast conditions do not qualify for cancellations.

✈️ What happens if I miss my flight or arrive late?

Flight issues or transportation delays do not affect your booking terms. Please plan accordingly.

❌ What is your cancellation policy?

At 100 Miami Luxury Rentals, we understand plans may change. However, due to the operational logistics of each charter, the following applies:

• Cancellations made more than 30 days prior: 50% cancellation fee of total price

• Cancellations made within 30 days: 100% cancellation fee (no refund)

• No-shows or same-day cancellations: no refund

All cancellations must be submitted in writing to our official email.

🔁 Can I reschedule my charter?

• More than 30 days prior: no rescheduling fee

• Within 30 days: $200 administrative rescheduling fee

Only one rescheduling is allowed per booking and is subject to availability.

🛠️ What if the company cancels?

If we must cancel due to extreme weather, mechanical failure, or other operational issues, we will offer a free reschedule or full refund within 15 business days.

🔄 Can I switch yachts after booking?

Yes, if no conflicts with other bookings exist. Only one change per booking is allowed with at least 72 business hours’ notice. Any price differences must be covered by the client.

✅ What’s included in the charter?

Captain, slow-speed inland cruising, water, ice, soda, and Bluetooth sound system. Yachts over 38 ft also include cabin, bathroom, A/C, and kitchen.

❌ What’s not included?

Gratuity (15–20%), 7% Florida sales tax, and fuel surcharges for high-speed or long-distance routes.

🧳 What should I bring?

Towels if you plan to swim, additional snacks or drinks if not catered, sunscreen, sunglasses, and a great attitude.

👟 Can I wear shoes on the yacht?

No. For safety and preservation of the deck, shoes must be removed before boarding.

🚬 Can I smoke on board?

Only electronic cigarettes or vapes are allowed in designated areas.

📋 Do I need to sign anything before boarding?

Yes. All passengers must complete a waiver and check-in form before boarding.

⚠️ What is not allowed on board?

Balloons, bronzing/self-tanning oils, wet denim, temporary hair dye, red wine, hookahs, BBQ gear, confetti, glitter, and pets.

The charterer is financially responsible for any damages caused by these items.

🗺️ What locations will we visit?

Depending on the duration and route:

Star Island, Monument Island, Miami River, Marine Stadium, Nixon Sandbar (5+ hrs), Stiltsville (6+ hrs)

🛥️ Can I rent Jet Skis or add water activities?

Yes! We can add jet skis, flyboards, and more (requires at least 48h notice). Payment is made directly to the provider.

Note: Anyone born after January 1, 1988 must carry a valid Florida boating safety certificate.